General terms & conditions
This is an important section of the site explaining the terms and conditions
you are agreeing to when you use and/or shop from the purelyhealthdirect.co.uk
website.
1. Unless otherwise specified,
the materials on this Website are directed solely at consumers who access
this Website from the United Kingdom. Purely Direct Services Ltd trading as Purely Health Direct makes
no representation that any product referred to in the materials on this
Website is appropriate for use, or available, in other locations. Those
who choose to access this site from other locations are responsible for
compliance with local laws if and to the extent local laws are applicable.
2. Any contract between us,
whether for use of the site or in relation to the purchase of products
or services through the site will be governed by the laws of England and
Wales and both parties, (you and Purely Direct Services Ltd trading as Purely Health Direct), submit
to the non-exclusive jurisdiction of the English Courts. Any contract
will be communicated in English.
3. Purely Direct Services Ltd trading as Purely Health Direct
has taken every care in the preparation of the content of this Website,
however we cannot guarantee uninterrupted and totally reliable access
to this Website, and so therefore cannot guarantee that the information
will always be completely up to date and free of mistakes. To the extent
permitted by applicable law, Purely Direct Services Ltd trading as Purely Health Direct disclaims all
warranties; express or implied, as to the accuracy of the information
contained in any of the materials on this Website and will accept no liability
for any loss or damage arising as a result of problems with access.
4. Purely Direct Services Ltd trading as Purely Health Direct
shall not be liable to any person for any loss or damage, which may arise
from the use of any of the information contained in any of the materials
on this Website.
5. Certain (hypertext) links
in this site may lead to other Websites, which are not under the control
of Purely Direct Services Ltd trading as Purely Health Direct. When you activate any of these you will
leave the purelyhealthdirect.co.uk Website and Purely Direct Services Ltd trading as Purely Health Direct
has no control over and will accept no responsibility or liability for
the material on any Website which is not under the control of Purely Health
Direct Limited.
6. We may make software owned
or operated by third-party companies available to you. You must only use
this software in accordance with the terms and conditions imposed by the
third-party provider.
7. Your correspondence or participation
in promotions, or business dealings with advertisers found on or through
the Website, including payment and delivery of related goods or services,
and any other terms, conditions, warranties or representations associated
with such dealings, are solely between you and such advertisers. You agree
that we shall not be responsible or liable for any loss or damage of any
sort incurred as the result of any such dealings, or as the result of
the presence of such advertisers on this Website.
8. The exclusions of liability
set out in these terms and conditions shall not apply to any damages arising
from death or personal injury caused by the negligence of Purely Direct Services Ltd trading as Purely Health Direct
or any of its employees or agents.
9. These terms and conditions
shall be governed by and construed in accordance with English Law. If
any provision of these terms and conditions shall be unlawful, void or
for any reason unenforceable then that provision shall be deemed severable
and shall not affect the validity and enforceability of the remaining
provisions.
10. Purely Direct Services Ltd trading as Purely Health Direct
reserves the right to alter these terms and conditions from time to time
by posting new terms and conditions on this Website.
11. All brand names, product
and service names and titles and copyrights used in this site are trademarks,
trade names, service marks or copyrights of their respective holders.
No permission is given by Purely Direct Services Ltd trading as Purely Health Direct for their use by
any person other than such holders and such use may constitute an infringement
of the holders' rights.
12. All designs, text, graphics
and their selection and arrangement on this Website are the copyright
of Purely Direct Services Ltd trading as Purely Health Direct or its content providers. Permission is
granted to users to electronically copy or print portions of this site
for their own personal, non-commercial use. Any other use of materials
on this site without Purely Direct Services Ltd trading as Purely Health Direct's prior written consent
is strictly prohibited.
13. We validate your order
and credit or debit card details you submit to us before your order can
be accepted. Once that has been done, we will confirm that your order
has been received by sending an e-mail to the e-mail address you provide
in your registration form. Subject to further validation checks we may
choose to make, our acceptance of your order brings into existence a legally
binding agreement between us.
We accept all orders for products and services
subject to availability. If your order cannot be fulfilled you will be
offered an alternative or given a full refund. We accept payment by most
major credit or debit cards. Payment will be debited to your account before
the dispatch of your purchase.
All credit and charge card holders are subject to validation checks and
authorisation by the card issuer. We may also submit your personal and
order details to WorldPay and your credit or charge card issuer. We will not be liable
for any delays to your order this may cause. This information may be retained
by WorldPay for future validation enquires by other companies.
If the issuer of your payment card refuses to authorise payment to us,
we will not be liable for any delay or non-delivery. Orders can only be
delivered to UK addresses.
14. We want you to feel confident
about shopping with purelyhealthdirect.co.uk. If you have a problem, or
are unhappy with your purchase, then we will put the matter right.
You can return any dietary supplement at any
time as long as you have at least one tablet/capsule left in the tub and
we will gladly replace the item or offer a full refund for it. If we have
made a mistake, we'll also refund the cost of return postage, otherwise
we do not pay the postage costs associated with returning an order. This
does not affect your statutory rights
15. Purelyhealthdirect.co.uk
has made every effort to reproduce colours on the site as accurately as
possible. However, different computers reproduce colours in slightly different
ways, and so exact colour matches are not yet possible over the Internet.
This means that when you order products from
the purelyhealthdirect.co.uk website, colours may differ from what you
see on the screen.
If you are not satisfied with the colour of
the item you have ordered, we operate a returns policy as detailed in
clause 14 above.
16. Purelyhealthdirect.co.uk
has taken great care to ensure prices are accurate. Prices may change
over time, so if you use your shopping list within 'My account' as a way
of re-ordering items, prices on your previous order may no longer be valid.
However, the correct prices will be applied when you select an item from
the shopping list and add to your current basket. All prices include VAT
where appropriate. Promotions and prices you see in Purely Health Direct
advertising and marketing may not apply to purelyhealthdirect.co.uk, and
vice versa.
17. Purelyhealthdirect.co.uk
provides general information on a wide range of health topics, but does
not contain all the relevant information about every disease or medical
condition. Information provided on this website should not be construed
as medical advice. Customers are advised at all times to consult a qualified
medical practitioner for any medical advice. The information is not a
substitute for professional care by a qualified practitioner. If you are
concerned about your symptoms or have any other concerns or questions
about your health or medicines, you should always consult an appropriate
healthcare professional. Be cautious about embarking on any exercise regime
if you have any serious medical condition, such as back pain, high blood
pressure or heart disease, or if you are pregnant.
18. Medical information is
constantly changing and the way the internet and your computer works,
may mean you do not always receive the latest version, or a complete version,
of our Website. Whilst we do everything we can to bring you trustworthy
and reliable information, we cannot give an absolute guarantee that every
piece of information on our Website is true, accurate or up to date at
all times.
19. You should ensure that
it is safe to start on a new product if you are already taking or using
a medicine, remedy or other supplement. Always read the product information
contained on the pack, as well as the patient information leaflet (if
provided) before taking any medicine or similar product. You will usually
find further information on the Website by clicking on the 'More Info'
button on the product detail pages within the Website.
20. The information on our
Website is not designed for use by healthcare professionals. The naming
of any organisation, product, or complementary therapy or practitioner
on this Website does not imply endorsement by Purely Direct Services Ltd trading as Purely Health Direct.
The omission of any such names does not necessarily indicate a lack of
endorsement by Purely Direct Services Ltd trading as Purely Health Direct.
21. Complementary treatments
and therapies
- We strongly recommend that you consult your
doctor before following any complementary therapies if you have any
of the symptoms described below or are receiving conventional medication
or treatment for any condition.
- Do not cease conventional treatment or medication
for any reason without consulting a doctor.
- Always inform your doctor or complementary
practitioner of any treatments, medication or remedies, both conventional
and non-conventional, that you are taking or intend to take.
- Do not begin a course of complementary therapy
without first consulting your doctor if you are pregnant, are trying
to conceive or are breast feeding
- Consult your doctor before allowing babies
or infants to receive complementary treatments as some are unsuitable
for small children
- See your doctor if your symptoms persist
or worsen
- You should ensure that it is safe to start
a complementary therapy if you are already taking medication or undergoing
a course of treatment.
Some individual complementary therapies have
some additional cautions which are listed at the end of their respective
pages within Information & advice. Please refer to these.
Last updated 1st May 2007
Purelyhealthdirect.co.uk is a trading name of
Purely Direct Services Limited. Registered Office: Purely Direct Services Ltd,
Westholme, 65 West Drive, Thornton Cleveleys, Lancs, FY5 2JE. Registered England 05853594
|
